Client
Jeffrey W. Matson, MS, CRNA
key areas
Nursing Materials, Communication, Research, Design
The problem space
When a nurse leaves and an incoming nurse takes over they must transfer all care responsibilities and patient information. This process is called a patient handoff. These handoffs break down frequently with lots of information being lost, and the incoming nurse may not understanding the information they need to care for a patient. This increases the likelihood of a human error being committed. Part of the problem is information overload stemming from the way the information is presented.
the challenge
Jeffrey Matson approached me looking for a way to address this problem visually through his research. The challenge was to take a traditional nursing patient handoff and create a visual alternative based in the cognitive theory of multimedia learning.
Deliverable
The deliverables were a both multimedia .pdf which houses diagrammatic patients, charts, and graphs that allow for scanability and more engaged learning. In addition to a multimedia handoff, a redesign of a narrative based handoff was also done to function as a control. All of this material was created for Jeffery Matson's IRB submission and subsequent testing.